Backstory

We’ve been there: packing orders late into the night, juggling too many roles, and feeling the pressure of trying to scale while fulfilment, shipping, and operations consume more and more time. That experience is what led to PackedPosted. A fulfilment solution designed to help growing brands unlock their next stage of growth without burning themselves out.

My personal journey into e-commerce started in 2008, spotting opportunities as traditional retail shifted online. What began with selling camera film and equipment quickly turned into a long-term passion for building and scaling digital businesses. Over the years, dozens of ventures followed, many ran alongside offshore work, before e-commerce became the full focus around 2017. Like many founders, the real test came during rapid growth, particularly through the COVID boom, when order volumes increased but operational complexity grew even faster.

The same challenge appeared again and again: scaling beyond a certain point without the right fulfilment support became a bottleneck. Too much time was spent solving shipping issues, processing orders, and managing logistics – time that should have been spent growing the business.

By 2023, we were already shipping orders at scale for some third parties and working closely with other e-commerce brands. Conversations often came back to the same frustrations: unreliable fulfilment partners, lack of transparency, or founders still doing too much themselves. These were problems we recognised immediately and, in many cases, had already solved.

PackedPosted was formally launched in 2024 to offer something better: a hands-on, flexible fulfilment partner built by people who understand what it’s like to run the business, not just ship the orders.

Today, with over 15 years of e-commerce experience and tens of thousands of orders shipped across our own brands and client businesses, we bring practical, hard-earned knowledge to every partnership. Whether it’s subscription boxes, international shipping, custom kitting, or simply helping a brand outgrow the spare bedroom, our role is the same: to keep orders flowing while our clients focus on the work that actually moves the needle.

We work with brands across the UK from our base in Aberdeen, supporting both growing e-commerce businesses ready to scale and established brands that need flexible, reliable operational support.

At its core, PackedPosted exists because we enjoy building businesses and helping others do the same. We see ourselves not just as a fulfilment provider, but as a long-term partner, invested in making growth simpler, smoother, and far less stressful.